Terms and Conditions of Travel With Ease Nigeria
Last updated: August 14, 2025
Please read these terms and conditions carefully before using Our Service.
Company: Travel With Ease Nigeria Ltd — https://travelwithease.com.ng
Contact: info@travelwithease.com | 08060057415 | 08062157564
1. What we do
We provide travel services: visa assistance, flight & hotel bookings, car hire, tour packages, airport meet & greet, study/work-abroad support, travel health insurance facilitation and pilgrimage arrangements. Some services we supply directly; others are provided by third-party partners.
2. Booking & payment
• A booking is confirmed only after you pay the required deposit or full amount and receive our confirmation.
• Final payment deadlines will be shown on your invoice — missed payments may lead to cancellation and loss of deposit.
• Our service fee is separate from supplier costs (airfare, hotel, insurance). Prices may change due to supplier charges, taxes or currency shifts.
3. Changes & cancellations
• If you cancel, supplier and administration fees apply. Some services (e.g., certain airline tickets) are non-refundable.
• If suppliers change or cancel services, we will inform you and offer alternatives or refunds per supplier policy. Refunds depend on supplier processing and may take time.
4. Your responsibilities
• You must have valid passports, visas, permits, vaccinations and travel documents. We provide guidance but approvals are up to authorities.
• Check all travel documents immediately and tell us of any errors. We are not liable for missed travel due to incorrect or missing documents.
5. Insurance & health
We strongly recommend travel insurance covering medical emergencies, cancellations and baggage. Travel With Ease may help arrange insurance but is not the insurer.
6. Third-party suppliers
Many services are provided by airlines, hotels and other suppliers. We act as your agent or intermediary. Liability for supplier actions is limited to what the supplier allows; we will help resolve problems but can’t assume unlimited responsibility for third parties.
7. Liability limit & force majeure
• Our liability is limited to the price paid for the affected service to the maximum extent allowed by law.
• We are not liable for delays, cancellations or losses caused by events outside our control (natural disasters, strikes, government actions, pandemics, supplier insolvency, etc.). We will assist but cannot accept liability for force-majeure events.
8. Use of website & intellectual property
Content on this site (text, images, logos) is owned by Travel With Ease or used with permission. Do not reuse without consent.
9. Privacy & data sharing
We collect personal data to make bookings and will share necessary details with suppliers. See our Privacy Policy for full details. By booking you consent to this sharing.
10. Complaints & refunds
Report problems during travel immediately so we can assist. For post-trip complaints, contact us within 14 days with booking details. Refunds follow supplier policy and may take time.
11. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes should first use our complaints process; unresolved matters may be escalated to mediation or courts in Nigeria.